What is the Peer Support Service?

This service is a free service delivered by trained volunteers who can provide peer support to those who need it. This service is aimed at providing support to the most vulnerable members of the MCAS community.  

All of our volunteers have personal experience of MCAS. Volunteers are trained in Safeguarding, Active Listening and Suicide Prevention as well as having to provide DBS checks.

Our volunteers can provide around eight sessions of support via your preferred communication method whether that is via phone calls, text messages, WhatsApp messages, emails or postal letters.   

You can read more about the service here. 

What is the Parent Carer Support Service?

This service is a free service delivered by trained volunteers who can provide peer support to other parent/carers caring for a child or young person with MCAS or suspected MCAS. This service has been created to provide support to the most vulnerable members of the MCAS community.  

All of our parent and carer support volunteers have personal experience of parenting or caring for a child with MCAS or suspected MCAS. Volunteers are trained in Safeguarding, Active Listening and Suicide Prevention as well as providing DBS checks for security purposes.

Our volunteers can provide around eight sessions of support via your preferred communication method whether that is via phone calls, text messages, WhatsApp messages, emails or postal letters.  You can read more about the service here.

Interested in volunteering?  

Your community needs you. Mast Cell Action are looking for UK-based volunteers to provide one-to-one support to individuals with MCAS for our exciting new peer support services. Volunteers offer emotional support to those accessing the service, sharing knowledge and experiences. These will be dedicated support services for the most vulnerable members of our community.

This is an exciting opportunity for those who wish to support others to ‘give back’ and feel valued in being able to make a difference in their communities.  Volunteers will need to be patient, empathetic, compassionate, have good communication and listening skills and have lived-experience of MCAS or suspected MCAS.

If you can spare around one hour a week and would like to apply, please fill out this form for the Peer Support Service or this one for the Parent Carer Support Service.